How much does a hosted VoIP phone system cost per user?

Hosted VoIP is priced per user per month, and with Carolina Digital Phone the price quoted is the price billed because taxes and regulatory fees are absorbed rather than added to the invoice. Use the savings calculator with your current bill and team size for an estimate, then request an exact quote.

What features are included with hosted VoIP that legacy phone systems charge extra for?

Hosted service includes remote worker mobile and desktop apps, an AI receptionist option, call recording, call queues, auto attendants, voicemail to email, business texting, and video meetings. On legacy systems these often require add-on fees, hardware upgrades, separate answering services, or are not available at all.

Is the calculator estimate a real quote?

No. The calculator is a planning estimate based on your current bill, maintenance costs, team size, telephone numbers, and locations. A pre-sales engineer prices the exact line count, call flows, and hardware in one short conversation, with no pressure and no surprise fees.

Why is there a per-location E911 charge on hosted VoIP?

FCC rules under Kari's Law and RAY BAUM'S Act require every physical business location to have E911 service that delivers a dispatchable address to emergency responders. Carolina Digital Phone charges $1.50 per location per month for this required service and configures it as part of setup.

Can employees use their personal cell phones with a hosted phone system?

Yes. Every user gets a mobile and desktop app at no additional cost, so business calls run through the company system on a personal phone with the business caller ID. For companies that reimburse employees for business use of personal phones, that stipend typically goes away.

Savings calculator

What is your phone system really costing you?

Enter what you pay now and how many people need service. See what a hosted cloud phone system would run, what you would save, and which features stop being expensive add-ons.

Current monthly phone bill $450 Everything on the invoice: lines, long distance, taxes, fees, and any per-feature add-ons.

Annual maintenance on your current system $0 Maintenance contracts, software licenses, technician visits, and replacement handsets over a year. Legacy PBX hardware quietly eats money here.

Monthly mobile phone reimbursement $0 Do employees use personal cell phones for work, and do you reimburse them? With hosted service every user gets the mobile app at no additional cost, so business calling on their phone stops being a stipend on your books.

People who need phone service 10 Count everyone who needs an extension, including remote and field staff.

Telephone numbers 10 Your main number plus direct dial numbers for individual people or departments. Each number is $1.00 per month on hosted service.

Physical locations 1 FCC rules under Kari's Law and RAY BAUM'S Act require E911 service at every physical location. We charge $1.50 per location per month.

Hosted service estimated at $20.00 per user, plus $1.00 per telephone number and $1.50 per location for E911, per month. The price we quote is the price you pay. We absorb the taxes and regulatory fees instead of bolting them onto your invoice.

$0Your true monthly cost today

$0Estimated hosted monthly cost

$0Estimated savings per year

$0Estimated monthly savings

$0Savings over three years

0%Reduction in phone spend

$0Of that, mobile reimbursement you stop paying

Your current bill looks lean for that team size. The savings story for you is the feature list below: the tools legacy systems sell as add-ons are simply included here. A quick quote will give you the feature-for-feature comparison.

Get my exact quote Call (704) 498-4988

This is an estimate for planning, not a quote. A pre-sales engineer will price your exact line count, call flows, and hardware in one short conversation, with no pressure and no surprise fees.

The savings your old bill cannot show you

Dollar savings are only half the story. Legacy phone systems charge for capabilities, or simply cannot do them at all. Hosted service includes them.

Included with hosted service

Remote and field workers on mobile and desktop apps, same number everywhere
AI receptionist for after-hours and overflow calls
Call recording with role-based access
Call queues with position announcements
Auto attendants and smart call routing
Voicemail to email and business texting from your main number
Video meetings, paging, and Microsoft Teams and CRM integrations

On a legacy system these usually mean

A per-feature monthly add-on charge, or a hardware upgrade quote
A separate answering service bill for after-hours coverage
A third-party recording appliance and maintenance contract
Forwarding tricks that break caller ID for remote staff
A technician visit every time a menu greeting changes
No texting from the business number at all

How this estimate works

The math is deliberately simple and shown in the open. Your true current cost is the monthly bill, plus one twelfth of annual maintenance, licenses, and handset replacement, plus any mobile phone reimbursement you pay employees. The hosted cost is your team size at our estimated per-user rate, plus $1.00 per telephone number and $1.50 per physical location for the E911 service the FCC requires at every site under Kari's Law and RAY BAUM'S Act. The difference is your savings. If your spend is already lean, the calculator says so instead of manufacturing a number.

The mobile reimbursement line deserves a word. When employees use personal cell phones for work, many businesses pay a monthly stipend. Hosted service includes a mobile and desktop app for every user at no additional cost, so business calls run through your company system on their phone, with your caller ID, and the stipend stops being a line item. A pre-sales engineer can walk your actual invoice line by line. Call (704) 498-4988 or start your quote.

Turn the estimate into a real number

Three quick questions and a pre-sales engineer builds your exact quote by hand. No contracts, keep your numbers, and the price quoted is the price billed.

Get my free quote